Shipping & Returns

Shipping
Currently we offer worldwide shipping, we ship orders from Monday - Friday and all orders will be shipped within 48 hours of your order being place, some international orders will have a short delay as the payment takes longer to clear in some cases. 
 
We ship via Australia Post and Sendle, all of our orders come with tracking for your security. 
Shipping & Handling Costs Within Australia
Within Australia
  • Free shipping on all orders over $100
  • Express shipping (Next business day delivery with tracking) $11
  • Regular Post with tracking $8.70

International Shipping & Handling Costs

  • Free shipping on all orders over $150 
  • Standard shipping to New Zealand $25 
  • Express Shipping to New Zealand $30
  • Standard shipping to China, Asia, Usa, Canada & Pacific Islands $25
  • Standard shipping to Uk, Ireland, Europe, Rest of the world $30
  • Express shipping to China & Asia $42
  • Express Shipping Worldwide (exclude New Zealand) $59

 

*All orders come with Tracking*

We try our best to make sure you receive your package on time therefore we do not take any responsibilities in the unlikely event that the shipping courier lost your parcel. Please be aware of your countries customs; duties and taxes on international orders, in the event that an international order attracts custom duties and taxes, you are required to pay them.

 

If there are any issues with receiving your order, first please check your tracking number provided by us after we sent out your order, Please Note: after we have sent out the order we have no control over their processing times, if you still have concern after giving the appropriate turn around time of your shipping choice then please email us at richhoneylashes@gmail.com
Returns & Refunds
Unfortunately we cannot offer a refund or exchange on any of our cosmetics that have been used/opened due to hygiene, In the unlikely event that your order is wrong or damaged please email us straight away (richhoneylashes@gmail.com) with photos attached and in the original packaging and we will do our best to fix that for you.
By Shopping with us you agree to our terms & conditions